Return policy

When you receive the item in a damaged condition or not working properly, you can then return the item to us in the same condition in which you received it and in the same original packaging. It is preferable to inspect the order upon receipt and return the unwanted items with the same delivery representative. As soon as we receive the item, we will inspect it, and if it is found to be defective or damaged, we will immediately begin procedures to return your money to you, whether those you paid for the item or those paid to ship that item and deliver it to you.

First of all, we apologize for this unintended error. In this case, you can return the item in the same condition and packaging that you received it in and send it to us, preferably returning it with the same delivery representative. As soon as we receive the item, we will immediately begin procedures to return all the money you paid to you.

Of course, you can return that item that you no longer want, as we understand the buyer’s right to get exactly what he wants from the goods he wants, in addition to his right to change his mind regarding his purchase of an item. In this case, all you have to do is contact us to cancel your order and we will refund your money in full
If you have received the item, you will be able to return it within 48 hours from the date you received it, provided that the item is not

1. Included in the list of goods that It cannot be returned
2. The item is not listed with a label indicating that the item cannot be returned
3. The item must be returned in the same condition in which you received it and its packaging.

In any case, you can send us an email to support@orisdi.com or contact us at Orisdi at (07709908882 or 07833500357).

In this case, you must send the product at your own expense through one of the international shipping companies

You can return any of the clothing or accessories that you purchased within 48 hours of receiving it, provided that it is in the same condition in which you received it and in its box, and this item is not:

1. Included in the list of goods that It cannot be returned
2. The item is not listed with a label indicating that the item cannot be returned
3. The item must be returned in the same condition in which you received it and its packaging.

Goods that you cannot return are:

1. All items that clearly state that the item cannot be returned.
2. When the seller's notes about the item are clear that this item cannot be returned after selling it
3. All goods that fall under the following categories:
   - Underwear 
   - Lingerie
   - Socks
   - Computer programs.
   - Music albums
   - Books
   - Swimwear 
   - Cosmetics and perfumes

In addition to all consumable and non-returnable goods, such as dyes mixed upon request or computers whose specifications are stated in the details on the product or on the Orzdi website, they cannot be returned.

Under normal circumstances, the shipping broker will contact you within two to five business days from the date you request the return of the item.

If some circumstances occur that prevent you from returning the item within 48 hours from the date of receipt, please contact us at Orzdi at (07709908882 or 07833500357), or send a complaint via email to support@orisdi.com.

The refund is very quick and smooth after the item is received. If you paid for the item via one of the various electronic means (such as credit cards, etc.), then the amounts paid will be returned directly to your card. The period for receiving money varies from one person to another depending on the requirements of your bank. Sometimes it takes a month for you to be able to recover your money.

• The refund is very quick and smooth after the item is received. If you pay the price of the item in cash when you receive it or via , the amount paid will be returned by the delivery representative to you upon receiving the returned materials from you, or it will be transferred to a balance that will be added to your account with us in Orzdi so that you can use this balance to purchase another item.

You must ensure that the packaging is not opened or damaged, and that it is in the same condition in which you received it.

Until now, returning goods can only be done by Orzdi receiving the returned goods via one of its approved shipping service providers. The service provider's representative will contact you to schedule an appointment to receive the item you wish to return from you within a period of two to five business days from your request to return the item.